If you wonder why people do not like you as much as you think they should, then you are probably not a good listener. You can use RAANSA model. Receive:– try to repeat the words of the speaker in your mind. Attention:– Pay attention to emotions, voice, posture. Acknowledge:– Nod your head as you listen…
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If you get irritated the way I do when someone attends a call or start using his/her mobile during the conversation(happens often during interviews), Then do not just sit and wait for the other person’s call to end. Bring out your diary and start writing. If you have nothing to write, just write that “I…
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You must remember that nobody actually cares to know or talk about you. People only care about themselves. So this question must be interpreted as “do you do anything interesting that can make my life easy?” In 3 seconds you have to draw their interest. Use humor+mystry, add one keyword from your profession to effectively…
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Do you get upset when someone tells you “You know what xyz was talking about you?” I promise you that if you use this simple communication strategy you can get peace of mind and relief from balk-talkers. The Pattern: When somebody says you: a) XYZ was telling me that… b) Do you know what XYZ…
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How a young street hawker sold me this pen? Yesterday my cab got stuck in a signal and traffic was literally standstill. I saw many poor hawkers selling different things, from cleaning cloths to huge size balloon. A young boy(must be 12 to 14 years old) came near my cab window. He was selling this…
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Sales gurus will never share this secret because not many want others to know the actual secret of sales success. But in this post, I will share with you this secret which has worked for me every time I used it and will immensely benefit you in your client’s meeting if you can practice this…
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Do you feel uncomfortable or scare someone while seeking time from another person for a tough discussion? You in all likelihood is using “We need to talk.” or “Can you suggest a suitable time? We need to talk!” That’s it! This is a message we often use when we have something serious to discuss, without…
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A rumor is an unverifiable fact about a situation which is in circulation. Rumors circulate through an active group to make sense of uncertainty. Gossips, on the other hand, are often about a person or a group and a situation in a conversation. Gossips can be verified and do not circulate. When the gossip leaves…
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How many times has it happened to you that you have gone to a mall to buy yourself a dress and the salesman came forward asking you “how can I help you?” What was your response? In most likelihood “no, nothing. I am just looking.” “How can I help you?” is both a dumb and…
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Bias is defined as an inclination or prejudice against someone or something. All of us have some of the other biases for something or someone. However, a vast majority of us feel that we are not biased, we are wise but the other person is unwise and biased. For example, if you ask a religious…
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